Cliniko-native
Built for clinics that run on Cliniko.
Not a generic phone bot with a calendar plugin — Clinable's booking, rescheduling and cancellation flows are designed around how Cliniko actually works: appointment types, durations, practitioners, and your policies.
Reads your diary, not a copy of it
Availability comes from Cliniko itself — appointment types, durations, practitioners, locations. Clinable never invents a slot and never double-books.
Writes only with permission
Staff-review mode is the default: the AI captures the request, your team approves it, and only then does anything change in Cliniko. Direct booking is a per-clinic switch you control.
Patients matched, never merged
Returning callers are matched by phone and name with a confidence level. Low confidence means no details revealed and no changes made — a person checks instead.
Who owns what
Cliniko stays the source of truth for
Appointments, practitioners, locations, appointment types, availability — your clinic keeps running exactly where it runs today.
Clinable owns the journey around it
The call and message history, the booking journey, consent records, the audit trail, and the record of what was recovered — the story Cliniko never sees.